Safety Reporting and Product Complaints

SHINE is committed to patient safety, product quality, and regulatory compliance.

If you would like to report a product quality concern related to pharmacovigilance, product complaint, adverse event or other safety reporting  matter related to a SHINE product, please use the contact information below.

Europe

Adverse Events, Pharmacovigilance, and Product Complaints

To report an adverse event or pharmacovigilance-related concern in Europe:

United States

Product Complaints

To report a product quality issue or product complaint in the United States:

Important Information

When contacting SHINE, please provide as much information as possible, including:

  • Product name
  • Description of the event, issue, or complaint
  • Date of occurrence
  • Country where the event occurred
  • Contact information for follow-up, if applicable

Reports submitted to SHINE will be reviewed and processed in accordance with applicable regulatory requirements and company procedures.