Safety Reporting and Product Complaints
SHINE is committed to patient safety, product quality, and regulatory compliance.
If you would like to report a product quality concern related to pharmacovigilance, product complaint, adverse event or other safety reporting matter related to a SHINE product, please use the contact information below.
Europe
Adverse Events, Pharmacovigilance, and Product Complaints
To report an adverse event or pharmacovigilance-related concern in Europe:
- Phone: +31 50 208 4060
- Email:
United States
Product Complaints
To report a product quality issue or product complaint in the United States:
- Phone: +1 (608) 467-9537
- Email: QA@shinefusion.com
Important Information
When contacting SHINE, please provide as much information as possible, including:
- Product name
- Description of the event, issue, or complaint
- Date of occurrence
- Country where the event occurred
- Contact information for follow-up, if applicable
Reports submitted to SHINE will be reviewed and processed in accordance with applicable regulatory requirements and company procedures.